Support & Service Information

As part of the Riedel Communications Group, all support and repair services for hi human interface products are now handled directly by Riedel. This ensures that you continue to receive high-quality service with faster response times and access to Riedel’s global network of technical experts.

Whether you need technical assistance, want to request a repair, or require help with one of our legacy products, we are here for you.

How to Request Support

All support requests, including service inquiries, warranty claims, and technical assistance, are now processed via the Riedel Support Portal.
Visit our Support Portal

There, you can:

• • Submit a new support or repair ticket
• • Get in touch with our support team

We’re Here for You

By moving support under Riedel, we make it even easier for you to get the help you need while keeping the same commitment to innovation, reliability and customer care that hi human interface has always stood for.

If you have any questions or need further assistance, feel free to contact us through the portal.